Frequently Asked Questions
Why choose a photo and video team over separate vendors?
Having a team that works together frequently on your wedding day will not only make it easier for you and your partner to communicate with us, but it will also guarantee consistency throughout your deliverables. It also ensures that your photo and video won't be compromised because of miscommunications and different styles of workflow during the wedding. We also work with other teams extremely well if you choose to go with someone else for video or photo because we understand how important they both are. We aren't there for our portfolios, we are there for you and your story!
What is your turn around time?
Turn around times for both Photo and Video range from 8 weeks to 20 weeks depending on the season and our current workflow. We strive to get these precious memories to you as fast as possible while maintaining the quality you expect.
Why do you charge for RAW footage?
RAW footage straight out of our cameras is only playable by expensive editors and we spend time converting all of it before sending it out to our couples. We also donate all of the money to local animal rescues and non-profits throughout the year. The cost of the RAW footage also includes a 1 Terabyte Hard Drive for safe keeping!
What is RAW footage?
RAW Footage is everything that we record throughout the day! We typically use 4 cameras for each wedding we have the pleasure of being a part of. Sometimes 1,2 or 3 cameras are rolling continuously through the ceremony or speeches. Sometimes 1 or 2 cameras are recording shots for the highlight film and these can be shorter clips. Please note that the cameras will not be rolling from the time we arrive to the time we leave (we'd need some huge batteries, as well as massive amounts of storage since everything we shoot, is in 4K or higher quality).
Please also be aware that all RAW footage is not color corrected or color graded and may not always include audio depending on how it was recorded.
How would you describe your style?
We like to describe our style as modern and a little moody, but also very documentary as well. We don't try to force moments and let a lot of them unfold naturally so that you are always at ease. We may offer suggestions for the best times of day for portraits and even give you some prompts to make you feel comfortable but we will never be intrusive during the moments your family and friends came to see.
Do you use popular music in your edits?
We license all of the music in our wedding films, therefore, we cannot use popular mainstream music in your wedding film edit. We do try and find music that fits the personality and vibe of your wedding day. Sometimes popular music can be licensed for a fee, so if there is a song you are set on having in your wedding film please let us know and we can inquire with the record label on the cost to license. Please be aware these can range from $50-thousands of dollars per year depending on the song.
Some of the consequences of not using licensed music include: Your wedding film possibly being removed from youtube,vimeo, facebook, instagram or other social media platforms for copyright infringement. Using licensed music is always the best bet to keep your memories online and safe for years to come!
Will it be Jen & Cody at our wedding?
The short answer is...Yes! It will always be Jen & Cody at your wedding unless otherwise specified before a contract is signed and any form of money exchanged. The only time we will send anyone else to capture your most special day is if something beyond our control stops us from getting to your wedding. We also plan way ahead with any destination weddings and allow ourselves plenty of time to be there for you on your special day. Rest assured you will receive the same quality and consistency you see here on this site when it comes to your memories!